Q: Where do you ship to?
A: We ship worldwide. Delivery times vary by location.
Q: How long does shipping take?
A: Delivery typically takes 14 days, depending on your location.
Q: Are customs and duties included?
A: Duties and taxes depend on your country. Customers are responsible for any additional charges.
Q: What is your return or warranty policy?
A: Returns are accepted within 30 days of receiving your order for faulty products. All projectors come with a 12-month manufacturer warranty for defects.
We don’t accept refunds for change of mind.
Q: Can I exchange my projector for a different model?
A: Exchanges are welcome within 30 days of receiving your order.
The product must be unused, in its original packaging, and in good condition.
Products damaged due to misuse or accidental damage are not eligible.
If these criteria are met, please contact our support team at contact@nexbyte.store for assistance.